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POSITION SUMMARY
Manage and operate a Snap-on mobile retail store.  Fully develop assigned routes to reach  maximum sales and customer service potential. Mobile stores serve as a model operation for potential franchisees and others seeking positions with Snap-on.

KEY TASK

• Service customers on designated routes and provide outstanding customer service and satisfaction.
• Provide service on products sold by the company.
• Manage store operation to meet sales, margin and profit targets.  Maintain accountability for sales and collections, and P&L.
• Maintain accountability for corporate assets in the form of cash, banking, inventory, mobile store and accounts receivable.
• Review store operations documents and balance each week.  Complete all daily/weekly reporting requirements.
• Operate store in compliance with the Snap-on program.
• Maintain mobile company store in pristine condition, as it serves as a showcase for the Snap-on franchise.
• Interact with other store managers, management and franchisees to ensure coordination of programs and policies, and to share best practices.
• Assist with research and testing through the implementation of programs, promotions, products or techniques within the mobile company store operation.  Provide feedback on their effectiveness.
• Attend sales meetings, conferences, training and other company events as required.
• Assist with recruitment efforts.
• Assist with franchisee training by allowing ride-alongs,
• and by communicating how the program works.
• Comply with health and safety responsibilities, safe work practices and procedures, and undertake training as required.
• Other reasonable duties as requested by the Manager.

REQUIREMENTS

• Proven direct sales or sales management experience, preferably in route or outside sales.   Retail experience and customer service an advantage.
• Experience in business related positions or small business operations.
• Experience in the automotive industry plus knowledge of automotive tools and equipment and mechanical aptitude.  
• Knowledge and experience in the following areas.
  • Product knowledge
  • Collections
  • Asset management
  • Budgeting
  • Business operations
  • Computer proficiency
• Completion of Snap-on training programs.
• The following individual characteristics and competencies are particularly important:
  • High energy level and highly motivated
  • Good work ethic and commitment
  • Results driven – set and achieve goals
  • Strong communication skills – interpersonal, relationship building, presentations, verbal/written, listening
  • Persuasive and influential
  • Customer focused
  • Strong core values
  • Good time management and organizational skills.
• Valid driver’s license for medium rigid / Class commercial vehicle.
  Must be able to safely drive mobile store vehicle.
• Physical requirements include-
  • Climbing in and out of vehicle cab via steps frequently during the working day.
  • Carrying out manual handling safely using available equipment, tail lift or 2-person lift.  Manual handling includes packing / unpacking stock, loading / unloading stock etc, including jacks and tool storage. 

If you’re interested in working for Snap-on Tools, please send through a cover letter and CV to sota.recruitment@snapon.com.